Community Services

  • Location
  • Community Services & County Services building
  • 515 5th Avenue
  • Council Bluffs, Iowa 51503
  • Office Hours
  • 8:00 AM - 4:30 PM
  • Monday - Friday
  •  
  • Telephone Numbers
  • Office: 712.328.5645
  • TDD: 712.328.5890
  • Fax: 712.328.5668

"Supporting...People, Choices, & Strengths!"

The Pottawattamie County Community Services Department serves persons with disabilities, including, Mental Retardation, Chronic Mental Illness, Serious Emotional Disturbances, and Developmental Disabilities  (MH/MR/SED/DD).  Funding for services, as well as case planning is available through the Community Services Department for individuals who meet eligibility guidelines.

Community Services consists of four divisions:

  1. Targeted Case Management
  2. Social Work
  3. General Assistance
  4. Central Point of Coordination

 Each division works with people to coordinate individual service needs.  

Community Services Brochures & Forms

Case Management Residential Options
Children's Mental Health Waiver Service Options for Individuals with a Chronic Mental Illness
Community Based Services Options
General Assistance Brochure Vocational Options

Directions to our office:

We are located across the street and southeast of the Pottawattamie County Courthouse in the “Pottawattamie County Services Building” (previously the National Guard Armory).  The address is 515 5th Avenue, Council Bluffs, IA 51501. 


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Appointments for all offices are preferred.

County ConnectionsProviding current, online information about human service and health resources available to the residents of Pottawattamie County.