Pottawattamie County, Iowa

Pottawattamie County Animal Control Shelter
18670 Applewood Road
Council Bluffs, Iowa 51503

Office Hours:
8:00 A.M. - 4:30 P.M. Monday through Friday

Telephone:
Office: 712.366.1143
Fax: 712.366.0446
911 Comm: 712.328.5737 (After Hours)

Animal Control - Call Priority

All Animal Control calls shall be answered in a prompt and polite manner. When calls are back logged the following priorities shall be followed:

First priority shall be given to a bite incident.
Second priority shall be given to a report of a vicious or dangerous animal.
Third priority shall be given to a report of an injured and/or animal in a trap.
Fourth priority shall be given to reports of animal abuse.
Fifth priority shall be given to reports of animals running at large.
Sixth priority shall be barking dogs.

All calls will be assigned a file number for tabulating and tracing purposes. These file numbers will normally be assigned by the Animal Control Officer upon receiving the call.

Note, calls will be answered, assessed, then forwarded to appropriate staff to handle.

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Mission Statement

To provide the highest quality government possible to the citizens of Pottawattamie County, Iowa, and other governmental entities in the most efficient and cost effective manner possible. To encourage economic development, enhance our tax base and provide higher quality jobs for our citizens.